Privacy Policy

Last Updated: June 1, 2026

This Privacy Policy is designed to help you understand how Detroit Event Company collects, uses, and safeguards the personal information you provide to us. It is also intended to help you make informed decisions when using our website, communicating with our team, and engaging with our event-related services. This policy may be updated periodically as technologies, business practices, and client needs evolve.

What Information Do we Collect?

When you visit our website, contact us, or inquire about our services, you may provide us with two types of information:

Personal information you knowingly choose to provide
Website usage information collected on an aggregate basis as you and others browse our website

1. Personal Information You Choose to Provide

You may choose to provide personal information when completing an inquiry form, requesting a proposal, booking an event, subscribing to communications, or corresponding with us.

This information may include:

Name
Email address
Phone number
Event date
Event location
Type of event
Company or organization name
Website URL, if applicable
Event preferences, service needs, or other details you choose to share

If you correspond with us by email, phone, text message, online form, or other communication methods, we may retain the content of those communications along with your contact information and our responses. We provide appropriate protections for these communications in the same manner we protect information received by other business communication methods.

2. Website Usage Information

Like many business websites, our website may use standard technologies such as cookies and web server logs to collect information about how visitors use our website.

This information may include:

Date and time of visits
Pages viewed
Time spent on the website
Referring websites
General browsing activity
Device or browser information

This information is typically collected on an aggregate basis and is used to help us understand website performance, improve user experience, and better serve prospective and current clients.

How Do We Use the Information You Provide?

Detroit Event Company may use personal information for purposes including:

Responding to inquiries
Preparing proposals or quotes
Scheduling consultations
Planning and coordinating events
Providing event production, entertainment, staffing, or related services
Communicating with clients, vendors, and prospective clients
Sending event-related updates or follow-up messages
Improving our website, services, and client experience
Sharing relevant service information, promotions, or updates when appropriate

We take reasonable steps to safeguard the privacy and security of the personal information we collect.

What Are Cookies?

Cookies are small pieces of data stored by your web browser on your device. Cookies allow websites to recognize your browser and remember certain information to improve your browsing experience.

Cookies may help make your online experience easier, more personalized, and more efficient.

How Do We Use Information Collected from Cookies?

Detroit Event Company may use cookies, web server logs, and similar tools to gather information about website visitor activity.

This information helps us:

Understand how visitors use our website
Improve website design and functionality
Evaluate website performance
Better serve current and prospective clients
Track general website traffic patterns

We do not use cookies to collect personally identifying information such as your email address unless you voluntarily provide that information through a form or communication with us.

How Do We Protect Your Information?

Detroit Event Company uses reasonable security practices to help protect the confidentiality of personal information we collect from unauthorized access, disclosure, accidental loss, alteration, or destruction.

While no method of online transmission or electronic storage is completely secure, we make reasonable efforts to protect the information entrusted to us.

Communication Opt Out

If you no longer wish to receive marketing or promotional communications from Detroit Event Company, you may opt out by following the unsubscribe instructions included in our emails or by contacting us directly.

You may also contact us with questions, comments, or requests regarding your information.

Detroit Event Company
21415 Civic Center Dr #300, Southfield, MI 48076, United States

+1 248-281-6985 or +1 (248)-251-7975

We will honor opt-out requests for marketing emails within 10 business days. Transactional or relationship messages related to active inquiries, contracts, payments, event planning, bookings, or services may still be sent as permitted by law.

Data Sharing/ Do We Disclose Information to Outside Parties?

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Detroit Event Company does not sell your personal information.

We may share limited information when necessary to operate our business, respond to your inquiry, provide event-related services, process payments, coordinate vendors, fulfill contracts, or comply with legal obligations. This may include sharing information with trusted vendors, contractors, venues, event partners, payment processors, technology providers, or service providers who assist us in delivering our services.

We may also share aggregated or de-identified information that does not personally identify you.

SMS and mobile opt-in data are treated differently. No mobile information, SMS opt-in data, or text messaging consent information will be shared, sold, rented, or disclosed to third parties, affiliates, or lead generators for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except with messaging platforms, carriers, aggregators, and service providers as necessary to deliver SMS messages on behalf of Detroit Event Company.

Legally Compelled Disclosure of Information

Detroit Event Company may disclose information when legally required to do so, or when we believe in good faith that disclosure is necessary to comply with the law, protect our legal rights, prevent fraud, or protect the safety of our clients, team members, vendors, or others.

Links to Other Websites

Our website may contain links to other websites. Detroit Event Company is not responsible for the privacy practices, policies, or content of websites linked to or from our website. We encourage you to review the privacy policies of any external websites you visit.

Detroit Event Company Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at matt@detroiteventcompany.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.