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Privacy Policy
This Privacy Policy is designed to help you understand how Detroit Event Company collects, uses, and safeguards the personal information you provide to us. It is also intended to help you make informed decisions when using our website, communicating with our team, and engaging with our event-related services. This policy may be updated periodically as technologies, business practices, and client needs evolve.
What Information Do we Collect?
When you visit our website, contact us, or inquire about our services, you may provide us with two types of information:
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Personal information you knowingly choose to provide
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Website usage information collected on an aggregate basis as you and others browse our website
1. Personal Information You Choose to Provide
You may choose to provide personal information when completing an inquiry form, requesting a proposal, booking an event, subscribing to communications, or corresponding with us.
This information may include:
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Name
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Email address
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Phone number
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Event date
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Event location
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Type of event
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Company or organization name
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Website URL, if applicable
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Event preferences, service needs, or other details you choose to share
If you correspond with us by email, phone, text message, online form, or other communication methods, we may retain the content of those communications along with your contact information and our responses. We provide appropriate protections for these communications in the same manner we protect information received by other business communication methods.
2. Website Usage Information
Like many business websites, our website may use standard technologies such as cookies and web server logs to collect information about how visitors use our website.
This information may include:
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Date and time of visits
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Pages viewed
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Time spent on the website
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Referring websites
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General browsing activity
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Device or browser information
This information is typically collected on an aggregate basis and is used to help us understand website performance, improve user experience, and better serve prospective and current clients.
How Do We Use the Information You Provide?
Detroit Event Company may use personal information for purposes including:
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Responding to inquiries
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Preparing proposals or quotes
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Scheduling consultations
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Planning and coordinating events
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Providing event production, entertainment, staffing, or related services
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Communicating with clients, vendors, and prospective clients
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Sending event-related updates or follow-up messages
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Improving our website, services, and client experience
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Sharing relevant service information, promotions, or updates when appropriate
We take reasonable steps to safeguard the privacy and security of the personal information we collect.
What Are Cookies?
Cookies are small pieces of data stored by your web browser on your device. Cookies allow websites to recognize your browser and remember certain information to improve your browsing experience.
Cookies may help make your online experience easier, more personalized, and more efficient.
How Do We Use Information Collected from Cookies?
Detroit Event Company may use cookies, web server logs, and similar tools to gather information about website visitor activity.
This information helps us:
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Understand how visitors use our website
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Improve website design and functionality
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Evaluate website performance
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Better serve current and prospective clients
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Track general website traffic patterns
We do not use cookies to collect personally identifying information such as your email address unless you voluntarily provide that information through a form or communication with us.
How Do We Protect Your Information?
Detroit Event Company uses reasonable security practices to help protect the confidentiality of personal information we collect from unauthorized access, disclosure, accidental loss, alteration, or destruction.
While no method of online transmission or electronic storage is completely secure, we make reasonable efforts to protect the information entrusted to us.
Communication Opt Out
If you no longer wish to receive marketing or promotional communications from Detroit Event Company, you may opt out by following the unsubscribe instructions included in our emails or by contacting us directly.
You may also contact us with questions, comments, or requests regarding your information.
Detroit Event Company
21415 Civic Center Dr #300, Southfield, MI 48076, United States
Do We Disclose Information to Outside Parties?
Detroit Event Company does not sell your personal information.
We may share limited information when necessary to operate our business and provide services. This may include sharing information with trusted vendors, contractors, venues, event partners, payment processors, or service providers who assist us in delivering event-related services.
We may also share aggregate website or business information that does not personally identify you.
Legally Compelled Disclosure of Information
Detroit Event Company may disclose information when legally required to do so, or when we believe in good faith that disclosure is necessary to comply with the law, protect our legal rights, prevent fraud, or protect the safety of our clients, team members, vendors, or others.
Links to Other Websites
Our website may contain links to other websites. Detroit Event Company is not responsible for the privacy practices, policies, or content of websites linked to or from our website. We encourage you to review the privacy policies of any external websites you visit.
SMS Privacy and Terms & Conditions
By providing your mobile phone number and checking the applicable SMS consent box, you agree to receive text messages from Detroit Event Company related to event planning, scheduling, consultations, proposals, booking details, event reminders, service updates, and other event-related communications.
Message frequency may vary depending on your inquiry, booking status, event timeline, and service needs. Message and data rates may apply. For assistance, reply HELP. To opt out, reply STOP at any time.
SMS opt-in information and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliate companies for marketing purposes.
SMS Consent Communication
Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Detroit Event Company, you may receive messages related to:
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Event inquiries
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Consultation scheduling
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Appointment reminders
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Proposal or booking follow-up
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Event planning details
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Event timeline updates
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Vendor or production coordination
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Payment or contract reminders
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Final event confirmations
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Follow-up messages after your event
Message frequency may vary. For example, you may receive between 0–5 SMS messages per week depending on your event timeline, communication preferences, and service needs.
Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Fees may vary depending on whether messages are sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Detroit Event Company in the following ways:
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By submitting an online form
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By checking an SMS consent box
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By completing a paper form
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By providing consent during the booking or consultation process
Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive.
You may also contact Detroit Event Company directly to request removal from our messaging list. After unsubscribing, you may receive a final confirmation text message, and we will remove your number from our SMS list within a reasonable timeframe.
Data Security
Detroit Event Company uses reasonable secure storage measures to help prevent unauthorized access to personal information and SMS communication data.
Data Retention
We retain your information for as long as needed to provide services, maintain business records, comply with legal obligations, and support client communication. You may request deletion of your information at any time, subject to applicable legal or business recordkeeping requirements.
Help
If you are experiencing issues with SMS communications, you can reply HELP to any message.
You may also contact us directly:
Detroit Event Company
21415 Civic Center Dr #300, Southfield, MI 48076, United States
Additional Options
If you do not wish to receive SMS messages from Detroit Event Company, you may choose not to check the SMS consent box on our forms.
Additional Options
Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP.
Message frequency may vary.